Privacy Policy

1. Introduction

EventoPulse ("we," "our," or "us") is committed to protecting the privacy of our users and the individuals whose data we process. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our B2B exhibitor intelligence platform available at www.eventopulse.com (the "Platform").

By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our Platform.

2. Information We Collect

Account Information: When you register for an account, we collect your name, email address, company name, job title, and payment information.

Usage Data: We collect data about how you interact with the Platform, including queries submitted, lists exported, features accessed, and session durations.

B2B Business Data: Our Platform contains publicly sourced business data about companies and their event participation. This includes company names, websites, booth information, and publicly available contact details for business representatives.

Communications: If you contact us directly, we may receive additional information such as your inquiry details and correspondence history.

3. How We Collect Data

The exhibitor data in our Platform is collected from publicly accessible event websites and exhibitor directories. We collect this information through automated means (web scraping) from pages that do not require authentication. We do not scrape data from behind login walls or access private systems.

We comply with robots.txt standards and applicable legal frameworks regarding publicly available data. Our data collection is consistent with the principles established in major court decisions regarding publicly accessible web data.

4. How We Use Your Information

• To provide, operate, and improve the Platform and its features
• To process transactions and send related administrative communications
• To respond to inquiries, comments, and support requests
• To send service-related notifications and updates
• To analyze usage patterns and improve user experience
• To comply with legal obligations and enforce our Terms & Conditions
• To detect, prevent, and address technical issues or fraudulent activity

5. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share information with:

• Service Providers: Third-party vendors who assist in operating the Platform (cloud infrastructure, payment processing, analytics)
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets
• Legal Compliance: When required by law, court order, or governmental authority
• Protection of Rights: To protect the rights, property, or safety of EventoPulse, our users, or others

6. GDPR and CCPA Compliance

European Users (GDPR): If you are located in the European Economic Area, you have rights including access, rectification, erasure, restriction of processing, data portability, and the right to object. Our legal basis for processing B2B contact data is legitimate interest in providing business intelligence services.

California Residents (CCPA): California residents have the right to know what personal information we collect and how it is used, the right to delete personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination.

7. Data Retention

We retain account information for as long as your account is active or as needed to provide services. B2B company and exhibitor data is retained as part of our core platform database. If you request deletion of your personal account data, we will process your request within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security reviews. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Opt-Out of B2B Data

If you are a business representative whose contact information appears in our Platform and you wish to be removed or updated, please contact us at the details below. We will process opt-out requests within 30 business days.

10. Cookies and Tracking

We use essential cookies to operate the Platform (authentication, session management). We may use analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings, though disabling essential cookies may affect Platform functionality.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or a prominent notice on the Platform. Your continued use of the Platform after any changes constitutes acceptance of the revised policy.

12. Contact Us

For privacy-related inquiries, data access requests, or opt-out requests, please contact us through our Contact page at www.eventopulse.com/contact.html.